bdok's Privacy Policy

bdok collects information from various sources. The types of information collected are described in detail below.

2.1 Information You Provide Directly

When you create an account on bdok or use our services, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details for identity verification
• Payment transaction details (bKash, Nagad, Rocket account numbers)
• Account login details (username and encrypted password)

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• User activity logs (login times, game history, transaction details)
• Information obtained from cookies and similar tracking technologies
• Session duration and page visit patterns

2.3 Information Received from Third Parties

In some cases we may receive information through identity verification services or payment processors. This information is used solely to ensure account security and verify the legitimacy of financial transactions.

bdok strictly defines the circumstances under which information may be shared with third parties. Limited information may be disclosed in the following cases:

4.1 Service Provider Partners

Technology partners required to operate our platform — such as payment processors (bKash, Nagad, Rocket), identity verification services, and cybersecurity providers — receive only the minimum information necessary to carry out their functions.

4.2 Legal Obligations

If disclosure of information is required by a valid court order, a request from an investigative authority, or applicable law, bdok is obligated to comply. In such cases we always provide only the minimum information necessary.

4.3 Security Protection

Information may be shared with relevant authorities to take action against fraud, identity theft, or other criminal activity.

bdok employs industry-standard technical and administrative measures to ensure the security of your personal information.

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (such as passwords) is kept in encrypted format.
• Access Control: Only authorized personnel can access specific data, and all access is logged.
• Security Audits: Regular security reviews and vulnerability assessments are conducted.
• Firewall Protection: Advanced firewalls and intrusion detection systems are in place.
• Two-Factor Authentication: A two-factor authentication method is available to enhance account security.

While we take maximum security measures, it is not possible to guarantee complete security on the internet. You are therefore requested to keep your account password private and to notify us immediately if you notice any suspicious activity.

bdok retains your personal information only for as long as it is needed. The retention period is determined based on the type of information and the purpose for which it was collected.

• Active Account Data: All information is retained for as long as the account remains active.
• Transaction Records: Financial transaction data is retained for the period required by legal obligations.
• Closed Account Data: Some information may be retained for a specified period after account closure for legal and security reasons.
• Marketing Preferences: If you request to opt out of marketing communications, that preference is stored permanently.

Once the retention period ends, information is securely deleted or anonymized in a way that no individual can be identified from it.

bdok may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you accordingly.

• A "Last Updated" date will be added at the top of the policy.
• For significant changes, notice will be given via your registered email or at the time of login.
• Continued use of the platform after changes have been made will be considered acceptance of the revised policy.

We recommend that you review this page regularly so you remain informed about the latest policy.